Privacy Policy

1. Information We Collect

WAVE Platform collects and processes the following types of information:

• Account Information: Email, name, profile data
• Usage Data: Streaming metrics, viewer analytics, engagement data
• Technical Data: IP addresses, device information, browser type
• Payment Information: Processed securely through Stripe (we don't store card details)

2. How We Use Your Information

• Provide and improve our streaming services
• Process payments and maintain accounts
• Send important service notifications
• Analyze platform usage and optimize performance
• Ensure security and prevent fraud
• Comply with legal obligations

3. Data Security

We implement industry-leading security measures:

• SOC 2 Type II certified infrastructure
• End-to-end encryption for all data transmission
• Row-level security on all database tables
• Regular security audits and penetration testing
• GDPR and HIPAA compliance frameworks

4. Data Retention

We retain your data as long as your account is active. Upon account deletion, we securely delete all personal information within 30 days, except where required by law to retain for compliance purposes.

5. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Export your data
• Opt-out of marketing communications
• Withdraw consent for data processing

6. GDPR Compliance

For users in the European Union, we comply with GDPR requirements including: data minimization, purpose limitation, storage limitation, and the right to be forgotten.

7. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: [email protected]
Address: WAVE Platform, Inc.