Support

We answer on the same rails you build on.

Write to the channel that matches the problem. Every address below is read by a human; status and docs answer the common cases without the wait.

Support channels

General

Questions, partnerships, press, anything else.

hello@wave.online

Support

Help with the API, the SDK, or your account.

support@wave.online

Security

Report a vulnerability or a security concern.

security@wave.online

Privacy & legal

Data requests, DPA/BAA, and compliance.

privacy@wave.online

Response within one business day on every channel. Incidents are posted to /status as they are confirmed. Operated by WAVE Online, LLC.